Service

Service Excellence

Let us show you the difference!

Providing unparalleled service is the key to Magic White’s success for over 46 years now. Our qualified service technicians are trained to work on all types and models of ware washing equipment. Magic White uses only factory authorized parts, our service vehicles are equipped with the latest technology in dispatch communication, along with the state-of-the-art Track’ Em GPS system, service trucks are fully stocked to ensure that the job is done right on the first visit.

The secret to providing fast, efficient service is having…

Fully Trained Personnel

Fully Stocked Service Vehicles

Emergency Response - 24/7!

Large Inventory of all Parts

Monthly Maintenance & Preventative Care

Magic White is pleased to offer the following industry exclusives

NEVER MISS A MEAL PERIOD GUARANTEE

If your service call is placed during any busy meal period (Breakfast, Lunch or Dinner) one of our qualified technicians will be at your location either before the end of that meal period but certainly guaranteed to be there before your next busy meal period.

GPS TRACKING

The Trackem GPS system is installed in every Magic White service and delivery vehicle.

Fleet GPS vehicle tracking systems have been proven to help businesses optimize their fleet’s performance by improving response time and accuracy. This helps Magic White deliver the quickest response time to service calls in the foodservice and hospitality industry. GPS vehicle tracking allows us:

23% increase in the total number of service calls completed per day per technician.

An average of a 46% increase in the percentage of time that service technicians arrive within the promised response time, ensuring customer satisfaction.

Visible increase in customer retention with the adoption of the system.